ARCHI – Expanded Functionality and Intake for Housing Help Center
The Problem/Challenge:Seeing the overwhelming need, the City of Atlanta created The Housing Help Center (HHC) as its official housing resource center. As with any new group, the HHC realized they would need technology (a case management system) to effectively support their constituents and help them navigate the varied landscape of seeking assistance. Recognizing that ARCHI […]
ARCHI – Housing Assistance Program Integration
The Problem/Challenge:One challenge faced by ARCHI was that when an agency (for example, Midtown Assistance Center) accepted a housing assistance request via the ARCHI Salesforce portal, the application and contact data had to be manually re-entered into the agency’s system. This manual process was time consuming, error prone, and delayed service delivery. The Techbridge Solution:Techbridge […]
ARCHI – Common Intake and Collaboration Platform
The Problem/Challenge:ARCHI follows the collective impact framework which starts with the understanding that the only way to effectively address complex issues, like health disparities is to align the resources and expertise from multiple and diverse sectors in a multi-year commitment to create change. In 2020, Techbridge partnered with ARCHI to bring together disparate service providers across the […]
YWCA-AL In-Kind Gifts Analysis & Targeted Donor Campaigns
The Problem/Challenge:After migrating from Raiser’s Edge to Salesforce in 2023, YWCA-AL found it challenging to isolate the value of in-kind gifts from overall monetary donations, complicating targeted end-of-year donor campaigns. The Techbridge Solution:Techbridge customized Salesforce’s NPSP by adding custom rollup fields on Contact and Account objects to separately sum the number and dollar value of […]
YWCA-AL Improves Grant Expense Tracking
The Problem/Challenge:Acting on the success of the improved Grants Acquisition system, YWCA looked to improve their Grants Expense tracking. Tracking grant expenses manually via spreadsheets was time-consuming and error-prone for YWCA-AL, making it difficult for program and grant managers to know how much funding remained available. The Techbridge Solution:Techbridge integrated Salesforce’s NPSP to connect grant and […]
YWCA-AL Overhauls Grants Acquisition Process
The Problem/Challenge:Holding true to YWCA’s work in assisting young women, YWCA Central Alabama is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. YWCA-AL needed an efficient process to manage Grants Acquisition, as the previous fragmented system made it difficult to track prospective grant opportunities, submission requirements, and donor relationships. The […]
NLCA Online Donations Integration
The Problem/Challenge:NLCA’s previous online donation application produced siloed donor data, forcing the organization to maintain two separate systems. This fragmentation led to inefficiencies in tracking giving and required extra administrative work. The Techbridge Solution:NLCA replaced the outdated donation app with GiveLively and integrated it with Salesforce’s NPSP, creating an end-to-end solution that consolidates donor information […]
NLCA Warming Station Program
The Problem/Challenge:For the last two decades, New Life Community Alliance (NLCA) has cared for the basic needs of more than 40,000 residents in South DeKalb and nearby communities by providing food, clothing, shelter, and supportive stabilizing services. More recently, NLCA saw a clear need for a strategic expansion of their work necessitating an update in technology and […]