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TCP Fall 2023: Certified Systems Administrator & Implementation Specialist

NOTE: Fall 2023 admissions are closed. Please check back for information about our upcoming cohorts.

This cohort gives preference to candidates nationwide with a bachelor’s degree. Candidates with a high school diploma or equivalent (GED) who show sufficient aptitude may be qualified. If you’re not sure you qualify, please apply anyway.

This no-cost program offers industry certifications, job placement support, one year of on-the-job support, and career coaching.


Partnering with ServiceNow

Course Overview



  • Welcome to ServiceNow (required prerequisite)
  • ServiceNow Administration Fundamentals
  • ServiceNow Platform Implementation
  • ServiceNow IT Service Management Fundamentals
  • ServiceNow IT Service Management Implementation

Career Development & Effective Communication

  • Communications standards
  • Interview preparation
  • Collaborating & presenting as a team
  • Advocating for yourself in the workplace
  • Introductory financial literacy
  • Resumé services
  • and more …

Important Details

  • Program dates:  – 
  • Admissions deadline:
  • No cost to participants
  • For Metro-Atlanta area candidates only
  • Open to candidates ages 18 years and older

Look Out!

After completing your application, monitor your inbox for the next admissions steps!