Child Development Agencies Leverage Technology to Enhance Donor and Volunteer Engagement Childcare Resources Network

Oct 18, 2019
3 Child Resource Network (CRN) volunteers in front of CRN posters.


Childcare Resource Network strives to provide access to comprehensive, developmentally appropriate child care at a more affordable price for working families. Services are provided to our communities with integrity, resourcefulness, and advocacy for quality child care through four child development centers, four Alabama first-class Pre-K classrooms, and four early head start/child care partnership classrooms. Professional child care training is accessible in each county at designated local sites.

This past fiscal year 423 children (ages 6 weeks to 12 years) received quality age-appropriate childcare, enabling parents and guardians to remain employed. In addition, 1280 providers received professional training and/or personal consultations, and 95 technical visits were made to childcare facilities.

Childcare Resource Network is excited to have professional support to develop a technology system that not only helps us keep better records and documentation of the program’s business, but also helps us protect the privacy and safety of the families and children we serve, said Mary Davis, Executive Director, Childcare Resource Network.

Childcare Resource Network manages the administration and implementation of child care programs in Alabama’s Cherokee, DeKalb, Jackson, and Marshall counties. The agency helps working families with a sliding fee scale. In addition to serving some 200 – 250 children each day, the program provides a comprehensive resource and referral program for families and community employers. They also furnish comprehensive training, education, and resource opportunities for parents, care providers, and the community.

The Alabama Dream Big Technology Grant will provide a CRM implementation and Nonprofit Success Pack NPSP. With one of the largest companies behind it, Salesforce NPSP is a flexible platform empowering nonprofits to run their organizations better and enhance engagement more deeply with donors, volunteers, and contacts. All of this aids in improving mission delivery.

The combination of the CRM implementation and NPSP will provide Childcare Resource Network with the tools to streamline data entry and tracking and engage with donors, volunteers, and contacts.

Bob Keefe, Larry Clark, and Linda Min will help lead the project.

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